Your AI Student Assistant: Privacy

We understand that privacy is crucial to your school and students. Our AI chatbot assistant leverages advanced technology, including ChatGPT and Retrieval-Augmented Generation (RAG), to provide accurate and timely responses to student queries. Below, we explain the privacy implications and data handling practices clearly, so you feel confident in your decision to use our chatbot service.

Data Processing through OpenAI Servers

When students interact with the chatbot, their questions and interactions pass through OpenAI’s secure servers. This means student queries are transmitted externally to be processed by advanced AI models. We ensure that data transmission is encrypted and complies with industry-standard security practices to protect your students’ privacy.

Appropriate Use by Students

Students should not share confidential or sensitive personal information through the assistant. The chatbot is designed to provide support with general grammar, vocabulary, translations, and school-related information.

How Student Data is Used

• Answer Generation: Queries are processed solely to generate accurate and relevant responses.

• Monthly Transcripts: Interaction data is compiled into monthly conversation transcripts delivered securely to your school for review and analysis.

• Model Improvement: Monthly retraining sessions may incorporate anonymized interaction data to enhance the chatbot’s accuracy and effectiveness.

Data Protection Measures

• Secure Transmission: All data sent to and from OpenAI servers is encrypted using robust encryption standards.

• Controlled Access: Access to interaction data is limited strictly to authorized individuals within your school.

• Data Retention Policy: Conversation transcripts and interaction data are retained according to your school’s policies and preferences.

No Competitor Information Disclosure

The chatbot’s responses are specifically restricted to prevent disclosure of competitor information. It only provides responses based on your school’s customized and approved content.

Transparency and Control

Your school retains complete visibility and control over how your data is handled. We are committed to transparency and maintaining your trust by keeping you informed about any updates or changes to our data practices.

By choosing our AI chatbot assistant, you’re selecting a trusted partner dedicated to protecting student privacy and enhancing educational outcomes.